Dianemo S - No Audio on some MKV

[fibres]

Hi Guys

I am trying to play an MKV from my Video Camera however I get picture but no sound.

When I play on my laptop using VLC player it plays fine but once on my Dianemo system it plays the video fine but with no audio.

I can play some mkv from other sources fine.

From the VLC codec info page I can see that the audio stream is using TrueHD Audio I dont know if this is causing the problem?

Which video player is utilised for mkv playback? Where is the log file for same?

Also how would I tell the system to use a different player? Say VLC?

Regards

[totallymaxed]

Hi Guys

I am trying to play an MKV from my Video Camera however I get picture but no sound.

When I play on my laptop using VLC player it plays fine but once on my Dianemo system it plays the video fine but with no audio.

I can play some mkv from other sources fine.

From the VLC codec info page I can see that the audio stream is using TrueHD Audio I dont know if this is causing the problem?

Which video player is utilised for mkv playback? Where is the log file for same?

Also how would I tell the system to use a different player? Say VLC?

Regards

We use xine. As far as I know the TrueHD codec is supported but your MKV may have audio tracks organised such that the first audio track is not playable. Replacing xine is not just a matter of using another media player... and currently doing so is not supported.

If you can send us a snippet to test with we'll look into what's wrong,

All the best


Andrew