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Submitting Trac Tickets

Started by mythtified, December 24, 2010, 03:53:39 PM

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mythtified

Hello.  I tried to submit a trac ticket this morning and when I submitted I was given the following error message:

500 Internal Server Error (Submission rejected as potential spam (SpamBayes determined spam probability of 96.38%))

Is the reason that this occurs because I don't have a login for this?

What is the process for registering if that is my problem?

bongowongo

I don't login to submit a ticket
I just change anynomous to my name.
Maybe it is an ip - range thing?

mythtified

I use my forum user name.  I have been able to in the past but haven't been able to lately. if it is an ip thing there is nothing I can do about it only and admin could help that.

bongowongo

you can check by using another connection.

sambuca

Did you post a link in the ticket? I think that is a factor in spam detection.

br,
sambuca

mythtified

#5
Quote from: sambuca on December 25, 2010, 01:40:46 PM
Did you post a link in the ticket? I think that is a factor in spam detection.

br,
sambuca

No.  I did not.  I just wrote the description and submitted.  I was unable to find the log file with the error.  I wanted to submit the ticket with the description and then attach the log file later once I found it.

Just tried to submit again.  This time I used an email address rather than my forum user name and was rejected for the same reason.

mythtified

#6
Well I guess I was able to submit a ticket once I entered my email address.  At least I got an email message saying that is what happened.  I could not attach a log file though.  I will edit and enter pastebin locations for the files.

I hate dumb a$$ attacks.  Could someone remove tickets 927 through 929.  They are all the same and were my attempts to add an attachment.  Ticket 926 is the one I want to leave.  It has additional info in it that the others don't.

Sorry for the mistake.

Marie.O

If I helped you, feel free to buy me a coffee: [url="https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=2VKASZLTJH7ES"]https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=2VKASZLTJH7ES[/url]

bongowongo

Quote from: mythtified on December 26, 2010, 07:42:16 AM
Well I guess I was able to submit a ticket once I entered my email address.  At least I got an email message saying that is what happened.  I could not attach a log file though.  I will edit and enter pastebin locations for the files.

I hate dumb a$$ attacks.  Could someone remove tickets 927 through 929.  They are all the same and were my attempts to add an attachment.  Ticket 926 is the one I want to leave.  It has additional info in it that the others don't.

Sorry for the mistake.

You could also elaborate on my ticket. It is almost the same