iPhone-iPod Mobile orbiter does not update screen on some rooms

[IzeHouze]

When using Mobile app to control Core/Hybrid MD, mobile works fine.  You select Audio and you are then able to choose Audio items on Mobile Orbiter and select and play items correctly with Mobile.

When switching to another room, say Living Room, Mobile screen updates to show scenarios that match Living Room.  But when you select Audio, MD/Screen Orbiter switches to Audio menu, but Mobile Orbiter stays on Scenarios Menu and does not switch.  You are unable to choose audio items on the Mobile.  You CAN choose another scenario, Video, same thing, MD screen switches to Video menu, but Mobile stays on Scenarios menu.

Does not seem to be getting screen updates through proxy...


Update:

Wow!  Read 100 times and no response yet.

Anyway, further investigation reveals that it is ONLY the living room that is acting this way.  The Bedroom MD when controlled by the mobile acts the same way as the core.  All screens are updated on mobile and MD simply performs the requested actions as it should.  Living room on the mobile just stares at you until you get something playing and then goes to remote control screen.

[totallymaxed]

When using Mobile app to control Core/Hybrid MD, mobile works fine.  You select Audio and you are then able to choose Audio items on Mobile Orbiter and select and play items correctly with Mobile.

When switching to another room, say Living Room, Mobile screen updates to show scenarios that match Living Room.  But when you select Audio, MD/Screen Orbiter switches to Audio menu, but Mobile Orbiter stays on Scenarios Menu and does not switch.  You are unable to choose audio items on the Mobile.  You CAN choose another scenario, Video, same thing, MD screen switches to Video menu, but Mobile stays on Scenarios menu.

Does not seem to be getting screen updates through proxy...


Update:

Wow!  Read 100 times and no response yet.

Anyway, further investigation reveals that it is ONLY the living room that is acting this way.  The Bedroom MD when controlled by the mobile acts the same way as the core.  All screens are updated on mobile and MD simply performs the requested actions as it should.  Living room on the mobile just stares at you until you get something playing and then goes to remote control screen.

Hi IzeHouse,

Try doing a full regen from Web Admin for the rooms are behaving weirdly. Use Wizard -> Devices -> Orbiters and click on the green 'Full Regen' button underneath the entry for your Living Room MD (also tick the 'Reset router when done regenerating' check box). Let the regen complete then try again. Hopefully this will fix your problem.

All the best


Andrew

[IzeHouze]

Actually I have gone beyond that.  I have done full regen of all orbiters and rebooted core after regen was complete.

No change...

[totallymaxed]

Actually I have gone beyond that.  I have done full regen of all orbiters and rebooted core after regen was complete.

No change...

Hmmm...well its none standard behaviour. Is the Living Room MD part of an Entertainment Area?...or have you adjusted in someway any other settings related to rooms/EA's? Compare the config settings of the Living Room to other working MD's. My hunch is that you have a setting configured differently somewhere.

The ultimate fix of course is to delete the Living Room MD and re-add it again from scratch - brute force approach but it will correct the problem!

All the best


Andrew