It definitely was the problem. Now the template is showing in the list.
I now know that:
Thank you.
I now know that:
- to look at any template, I can go to the webadmin and navigate to advanced > configuration > device templates where I will find all the existing templates available in my system
- I can go to admin -> Advanced -> sqlCVS -> Update to download templates
- The process runs in a separate pop up window, so pop ups need to be enabled for the site
- The window is blank while the update is taking place and the log displays when it's complete: wait for it to complete
Thank you.