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Ordering DVD from LinuxMCE website

Started by naiknb, August 26, 2008, 08:51:33 AM

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naiknb

Hi Guys,

Have any one ordered this DVD from the website? I tried ordering it a month ago and still haven't received it. I tried to contact through google checkout as it uses google checkout and apparently there is no response from any one.
Google Checkout    

Hello LinuxMCE.org,

Mr Nilesh Naik has sent you the following message:

Status request for order #272735589557191:
Its now nearly month is there any reason why I still haven't received my order? thanks nilesh
Order Details - Jul 22, 2008 5:50 PM PDT
Google Order #272735589557191    
Shipping Status      Qty     Item      Price    
  Not yet shipped     1    LinuxMCE 0710 - Both 32 bit and 64 bit installer DVDs  -  9GB LinuxMCE 32 bit installer DVD and 9GB LinuxMCE 64 bit installer DVD, sent via First Class mail    $5.00    
Tax :    $0.00    
   Total:    $5.00

As I only have 20GB limit per month and didn't wanted to use half just for downloading this DVD as $5 is rather cheaper option than downloading it. But one month past and no response neither DVD.

Does any one knows of a place from where I can buy this DVD in around Melbourne Australia. As I really don't want to download and spend my data limit.


Thanks
Nilesh

Stutch

I'm in the same boat as you.  I ordered the same $5.oo DVD back in August, and still haven't received it.

Very irritating.

Order Details - Aug 23, 2008 10:59 PM EDT
Google Order #769161671136393

Shipping Status  Qty Item  Price
  Not yet shipped 1LinuxMCE 0710 - Both 32 bit and 64 bit installer DVDs  -  9GB LinuxMCE 32 bit installer DVD and 9GB LinuxMCE 64 bit installer DVD, sent via First Class mail $5.00
Tax (OH) :$0.00
Total:$5.00

Kind of feel fleeced.
I am an enforcer man. Don't nothing go down in my house. It's 100% heart, baby.
Sure I check a few fools. I give 'em the pain. But sometimes it's about intimidation you know. It's mind games. -Terry Tate

totallymaxed

Quote from: naiknb on August 26, 2008, 08:51:33 AM
Hi Guys,

Have any one ordered this DVD from the website? I tried ordering it a month ago and still haven't received it. I tried to contact through google checkout as it uses google checkout and apparently there is no response from any one.
Google Checkout    

Hello LinuxMCE.org,

Mr Nilesh Naik has sent you the following message:

Status request for order #272735589557191:
Its now nearly month is there any reason why I still haven't received my order? thanks nilesh
Order Details - Jul 22, 2008 5:50 PM PDT
Google Order #272735589557191    
Shipping Status      Qty     Item      Price    
  Not yet shipped     1    LinuxMCE 0710 - Both 32 bit and 64 bit installer DVDs  -  9GB LinuxMCE 32 bit installer DVD and 9GB LinuxMCE 64 bit installer DVD, sent via First Class mail    $5.00    
Tax :    $0.00    
   Total:    $5.00

As I only have 20GB limit per month and didn't wanted to use half just for downloading this DVD as $5 is rather cheaper option than downloading it. But one month past and no response neither DVD.

Does any one knows of a place from where I can buy this DVD in around Melbourne Australia. As I really don't want to download and spend my data limit.


Thanks
Nilesh


Well one option might be to see if one of the other Australian Forum members would burn a DVD for you and drop it in the post... I'm sure for the cost of local postage that someone would help you out....at least that would get you an installation DVD... obviously would not get your original $5.00 back though!

All the best

Andrew
Andy Herron,
CHT Ltd

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colinjones

If all you want is the i386 DVD I'm happy to burn a copy for you and post it to you if you PM me your postal address....

Stutch

I think the point being made is that we paid for an item that we never received.  I appreicate the fact that others are willing to help out, but the fact remains that if you pay for something you should get it.  What in the world is the hold up?


I am an enforcer man. Don't nothing go down in my house. It's 100% heart, baby.
Sure I check a few fools. I give 'em the pain. But sometimes it's about intimidation you know. It's mind games. -Terry Tate

tschak909

The person who was handling DVD fulfillment is no longer in a position to be able to do so. I do not have any of this last batch, or I would post it myself.

-Thom

hari

I've removed the link from the frontpage for now until the situation is resolved.

br hari
rock your home - [url="http://www.agocontrol.com"]http://www.agocontrol.com[/url] home automation

mes83

I am in the exact same perdicament as you. Ordered on the 30 of september but still haven't recieved anything.

abroz

Same here :(

Order Details - Aug 18, 2008 6:15 PM GMT+02:00
Google Order #743256097328914

Shipping Status  Qty Item  Price
  Not yet shipped 1LinuxMCE 0710 - 64 bit installer DVD  -  9GB LinuxMCE 64 bit installer DVD, sent via First Class mail $3.00
Tax :$0.00
Total:$3.00

tschak909

Okay guys,

I find it silly that you guys are complaining over a $3 transaction, but...

Listen,

We're trying to restructure as a community, to become completely autonomous from Pluto. As such, the 0810 release is taking all of our time.

Since Pluto no longer fulfills the DVD orders, we cannot ship them. When we source a new supplier, we will fulfill orders again.

Please read that again.

I'm sorry guys, This was something we simply could not anticipate, but when we can, we'll get it running again. In the mean time, the DVD can be downloaded.

-Thom

hari

naiknb, stutch, mes83, abroz:

please give me your order numbers. I'll try to get in contact with the right guy at fiire.

best regards,
Hari
rock your home - [url="http://www.agocontrol.com"]http://www.agocontrol.com[/url] home automation

abroz

Hari!

Google order number is 743256097328914 - it was charged on September 30th and ordered at August 18th.

Thanks,

Aj

mes83

Hi, sorry for the late reply.

my ordernr. is #152850105640610

And yes it might be a bit cheap complaining about a 3$ transaction, but the thing is that we paid for something and thus we expect to get it.

hari

i've pointed fiire to this thread.

br, Hari
rock your home - [url="http://www.agocontrol.com"]http://www.agocontrol.com[/url] home automation

mes83