Change default phone menu

[brononius]

Hey,

When i call my system, i got a nice 'phone menu' to choose from (insert direct number, leave message....).
But i can't find where i can change this.

When i call *98 100, i can record a personal message. But this isn't changed when you call the system.
Where should i change this?


ps in fact, to start, it's enough to drop directly to the general voicemail. I'm a bit afraid that my callers won't listen to the whole menu... 

[cfernandes]

when you set up your phone line which you configured phones should ring.

and you also set the various settings for each house mode

[brononius]

Hey,

The phones, external line and routing is working perfect.
The only thing i would like to change is the default phone menu that answer if nobody is home (or busy, or...).

[cfernandes]

you checked the menu telecom call routing, to verify that it meets the options?

[brononius]

The problem is that i've got a default computer voice with some bla-bla-bla after 45sec...
The setting is correct (45sec), but the voicemail that's been forwarded isn't.

The menu:

• If you know the direct extensi...
• To call everybody in the house, dial
• To call Bruno (?), dial
• To call...
• To leave a mess...

I just want that whatever situation it is (one person home, sleeping, away...), the phone should go directly to the general voicemailbox.
95% of my callers will never use those kind of menu's, i think that even more then 80% won't even bother to listen to an english menu. :$

[Marie.O]

You can specify that each caller will automatically go into general voice mail.

[brononius]

Mmm, not really clear to me. 

In 'call routing', i can perfom following:

• Step 1: ring extensions
• Step 2: forward to voicemail

But in step 2, i can only select a users voicemail, not the general one?
And how many 'seconds' are passing between step 1 and step 2?

[Marie.O]

I've setup one users box as the main box.

[brononius]

So you don't use the general/family mailbox?
I'll give it a try...