No sound when receiving call during media playback

[willow3]

Hi all

When I receive a call on my MD during media playback, the soft phone does not produce any sound. There is no ring sound, and if I answer the call I can not hear the other person. If there is no media playing, the sound works fine. I have looked in the logs for the relevant devices, without finding any errors.

Does anybody have any advice for trouble shooting?

I am running 8.10 with latest updates.

regards