[SOLVED] Cisco 7970 SCCP firmware update / reflash?

[pw44]

Hia,
i got a new cisco 7970G phone, and it is running in cycles (line lights) and does not stop.
I guess it is looking for firmware to load (please correct me if i'm wrong).
On my /tftpboot directory, i do have the following 7970 files:

apps70.8-5-4TH1-6.sbn
cnu70.8-5-4TH1-6.sbn
cvm70sccp.8-5-4TH1-6.sbn
dsp70.8-5-4TH1-6.sbn
jar70sccp.8-5-4TH1-6.sbn
SCCP70.8-5-4S.loads
term70.default.loads
term71.default.loads
which i assume are correct sccp files.

My syslog tells the following:

Aug  7 13:54:56 dcerouter dhcpd: DHCPREQUEST for 192.168.80.146 from 00:13:7f:fd:94:4b (SEP00137FFD944B) via eth1
Aug  7 13:54:56 dcerouter dhcpd: DHCPACK on 192.168.80.146 to 00:13:7f:fd:94:4b (SEP00137FFD944B) via eth1
Aug  7 13:55:03 dcerouter atftpd[32276]: Serving term70.default.loads to 192.168.80.146:1025

These entries repeats for hours.

So, the phone is trying to get the files.

In my SEPDefault7970.cnf.xml file i have the entry:
<loadInformation>TERM70.7-0-1-0s</loadInformation>

What else do i need to do in order ot get the phone reading the files and finally works?

TIA,

Paulo

SOLVED: i got the cmterm-7970_7971-8-5-4.zip. After searching, i did read a post where an user told not being successful with any version other than .cop. So, i got cmterm-7970_7971-8-5-4.cop, and used it's files. In 5 minutes, the phone was alive and kicking, ready for service.

P.S. Thx Hari for trying to help me on last saturday.

[stallione]

Hi Paulo,
Would you please tell me which are the files that you have in your tftp folder for the phone so to load the firmware? (I am running an older version and would like to know what I need to do to get it to 8-5-4TH1-6) I downloaded the files from Cisco's web site along with the cop file. Do you have to rename the .cop file and how about the xml files, did you point it to the new software?
Thx,
Stallione.

[pw44]

Stallione,
for this flash, i did use the tftpd32 (under windows), created a XmlDefault.cnf.xml, and the .cop file was extractd under linux (and moved later to the windows machine) using tar -xzvf cmterm-7970_7971-xxxxx.cop.
If you need, i can see the steps and send it tomorrow.
Do you have the 8-5-4TH1 in cop format?
Best regards,
Paulo

[alx2k]

Hi paulo, I also have a 7970 which was not getting firmware from /tftpboot folder.

I'll try with the firmware you said, but, could you upload the XmlDefault.cnf.xml you used with tftpd32 and the instructions to use it?

Thank you in advance.

Alejandro.

[pw44]

Hi Alejandro,
sorry for the delay.
I think the information you need are described in the following links, which i followed:
http://nerdvittles.com/index.php?p=149
http://fonality.com/trixbox/forums/trixbox-forums/trixbox-endpoints/cisco-7970-programming
http://www.greenwireit.com/a-guide-a-faq-how-to-unbrick-the-cisco-7970g/
http://www.greenwireit.com/tag/xmldefaultcnfxml/
The tftp and dhcp program for windows is the tftpd32 (works really well).

The XmlDefault.cnf.xml i used for the update is:

Code: [Select]

<Default>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<mgcpPorts>
<listen>2427</listen>
<keepAlive>2428</keepAlive>
</mgcpPorts>
</ports>
<processNodeName></processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<loadInformation8 model=”Cisco 7940″>P00308000500</loadInformation8>
<loadInformation7 model=”Cisco 7960″>P00308000500</loadInformation7>
<loadInformation30006 model=”Cisco 7970″>SCCP70.8-3-1S</loadInformation30006>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<servicesURL></servicesURL>
</Default>

I did try for some days, without success, until i've found the post
telling that the cmtermxxxxx.zip would not work, but with .cop it would,
so i did try it... and it worked, in 5 minutes the cisco was updated.
The configuration to do it in the easy way: windows box, a switch or hub
(not router) and the cisco.

I hope it works for you.

BR,
Paulo