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General => Users => Topic started by: sessel_rocker on October 02, 2009, 09:48:22 am

Title: I need help with VoIP Phones/Headset
Post by: sessel_rocker on October 02, 2009, 09:48:22 am

Hi@all,

I`ve got a littel problem:
I have two IP-Phones, a Core/hybrid and a MD (there are headsets on the computers). I can call the clients and phones
but I Just can talk from computer to computer and from phone to phone.
Can someboby help me, please?

greets
Christian

Title: Re: I need help with VoIP Phones/Headset
Post by: totallymaxed on October 02, 2009, 12:40:29 pm

Quote from: sessel_rocker on October 02, 2009, 09:48:22 am

Hi@all,

I`ve got a littel problem:
I have two IP-Phones, a Core/hybrid and a MD (there are headsets on the computers). I can call the clients and phones
but I Just can talk from computer to computer and from phone to phone.
Can someboby help me, please?

greets
Christian

Hmmm... sounds like you need to add an external VOIP provider so that you get external phone service.

Andrew

Title: Re: I need help with VoIP Phones/Headset
Post by: sessel_rocker on October 02, 2009, 01:32:48 pm

I have no provider, but I only want to use the "Intercom" of MCE.

Title: Re: I need help with VoIP Phones/Headset
Post by: Schmich on October 02, 2009, 01:44:15 pm

Not that I know anything about the systems intercome, it seems you forgot a "can't" somewhere in your first post?

Title: Re: I need help with VoIP Phones/Headset
Post by: tschak909 on October 02, 2009, 03:25:22 pm

To use the Intercom feature, you must use the built in Media Director SimplePhone. Attach a Phoenix Solo USB mic to the media director. Done.

No, don't argue, just do it.

-Thom

Title: Re: I need help with VoIP Phones/Headset
Post by: Dale_K on October 02, 2009, 06:04:40 pm

Quote from: tschak909 on October 02, 2009, 03:25:22 pm

No, don't argue, just do it.

-Thom

LOLZ, That just made my Friday.

Title: Re: I need help with VoIP Phones/Headset
Post by: sessel_rocker on October 07, 2009, 08:16:52 am

Thanks for your help.

Could that be that my headset is the problem? I use a LOGITECH PC HEADSET 860 and it has just a microphone and speaker plug, no USB.

Title: Re: I need help with VoIP Phones/Headset
Post by: donpaul on October 07, 2009, 04:04:36 pm

Quote from: sessel_rocker on October 07, 2009, 08:16:52 am

Thanks for your help.

Could that be that my headset is the problem? I use a LOGITECH PC HEADSET 860 and it has just a microphone and speaker plug, no USB.

you may need to fiddle with the OS settings to get the "plugs" to work properly.

Just follow Thom's advice.

Title: Re: I need help with VoIP Phones/Headset
Post by: tkmedia on October 07, 2009, 10:39:57 pm

Quote

Attach a Phoenix Solo USB mic to the media director. Done.

Not cheap but a very nice solution.



just my 2 cents


Tim

Title: Re: I need help with VoIP Phones/Headset
Post by: Skywalker on March 19, 2010, 04:50:00 pm

Hi

I dont want to hi-jack the thread but I am from germany and they dont sell the Phoenix Audio MT201 Solo Mic around here. Is anyone using a similar device available in Germany?

thx
Sky

Title: Re: I need help with VoIP Phones/Headset
Post by: wierdbeard65 on March 20, 2010, 10:34:40 am

Quote from: sessel_rocker on October 02, 2009, 09:48:22 am

I can call the clients and phones but I Just can talk from computer to computer and from phone to phone.

Can you clarify? Are you saying Computer -> Computer and Phone -> Phone work, but Computer -> Phone and Phone -> Computer doesn't?

Please explain exactly what works and what doesn't ;)