When a call comes in and in picked up by the IVR (after the number of seconds specified by the Home>Call Routing page), A voice says "to call everybody in the house press 1" and then a second voice comes in and says "to Call Jason press 2, to Dial Maxine press 3"
I have a couple of questions:
1. Where can I find the file that does the "to call everybody in the house" thing?
2. Can I replace the "to call everybody in the house" message with a customised message?
3. Can I change the Names of the Users without adding new ones and then deleting the old ones?