Author Topic: call routing  (Read 547 times)

murcel

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call routing
« on: July 12, 2009, 09:08:52 pm »
i got the poblem, that all call are routed to the "thank you for calling, if you know the extions number...."
under inbound routes the destination is ste to Cust App: custom-linuxmce, 102,1
(if i put it to the extions of the phone 205 it works flawless, but i think that i snot the right way)

i set call routing for all status (at home, away etc pp.) to ring extension 205 (and even tried to call all extensions)
and i set the security status to unarmed.

but always the lady :-)

anyone knows?

Techstyle

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Re: call routing
« Reply #1 on: July 12, 2009, 09:37:26 pm »
0710 or 0810?

It works for me in 0710,

how many seconds do you have the IVR set to come in after?

murcel

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Re: call routing
« Reply #2 on: July 12, 2009, 10:09:50 pm »
0810.
set it to standard 15