Author Topic: Phones added in Pluto Admin are not added to dial plan  (Read 3526 times)

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Phones added in Pluto Admin are not added to dial plan
« on: June 22, 2006, 04:46:30 am »
Someone please correct me if this is a simple case of my misunderstanding Pluto, but it seems as though when you manually add a phone in Pluto Admin, it is not added to the dial plan for incoming calls.

I have been poking around with this for awhile and the only way I can get an incoming call to ring the cordless phone attached to my Sipura 3000 is by manually opening up /etc/asterisk/extensions_pluto_dial.conf and adding "&Local/###@trusted" (### being the extension number) for each phone that is not part of a media director. In other words, there is nothing to tell Asterisk to ring those extensions (dialing them directly works as expected).

If this is a bug, I would like to make sure the Pluto staff is aware of it. On the other hand, if it is simply misconfiguration, could someone please point me in the right direction? Thanks.

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Phones added in Pluto Admin are not added to dial plan
« Reply #1 on: June 22, 2006, 09:44:32 am »
There are no configuration scripts for your phone model. Please provide us with some specifications and in the next releases we will make it work.

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Phones added in Pluto Admin are not added to dial plan
« Reply #2 on: June 22, 2006, 04:00:45 pm »
The Linksys/Sipura SPA-3000 is a phone adapter with one FXS and one FXO port (along with an RJ-45 ethernet port as well).  Any standard analog telephone can be plugged into the FXS port and any standard POTS/PSTN line can be plugged into the FXO port.

As far as Asterisk is concerned, the FXS port is simply a SIP extension (in my case, 202). The FXO port is a little trickier because you have to configure it in Asterisk as a trunk. The extension part works just like any other extension in Asterisk - it can be part of a queue, ring group, voicemail, etc. The trunk also works like any other trunk, however most people would use it as a backup or for reliable 911 service (that's what I use it for also).

If you could make it part of Pluto for easy (or even auto) configuration, that would be excellent. But that doesn't seem to be the main problem. When I originally was investigating this problem, I set up a softphone on my laptop (which is the same to Asterisk as the Sipura) and it did not ring either. When I looked into the Asterisk configuration files (namely extension_pluto_dial.conf), I saw that any phone that I added which was not part of a Media Director, was not included in the list to ring when there is an incoming call. This situation is undesirable and I have not found any configuration options to correct it through Pluto Admin. I think this may be a bug, but I did not want to report it as such until I found out if I was simply missing some flag/config option somewhere.

Sorry to be long-winded, but I appreciate your quick feedback and I will provide any more information you would like about the SPA-3000, but I think the problem goes beyond the phone adapter to just any SIP phone that I add is not added to the ring list in Asterisk config. Thanks for your time.