7970 causes Asterisk to frequent death....

[bulek]

Hi,

I've ordered two more Cisco 7970 phones and I'm using one of them in my setup from day to day....

And I've spotted two problems :
- asterisk sometimes on heavy call use of 7970 simply dies (I'm yet to capture logs...).
- sometimes 7970 so heavily updates its Orbiter that I cannot make anything else with it (I've spotted that this behaviour shows more frequently after reboot or Router reload, when Orbiter stays constantly refreshing its screen)....

Anyone with similar experience ? Are there SCCP Firmwares that are more stable than others ?

What to do if I see that asterisk is dead (AFAIK, there should be a script that would restart it??? ) under LMCE - reboot surely helps, but is there any shorter way ? Is anyone using 7970 sucessfully in day to day use - or even your wife uses it ?
 
Thanks in advance,

regards,

Bulek.

[hari]

i use it day to day, but have seen issues recently. Asterisk died every other week, and a few days ago the phone did not register properly any more. Have yet to debug that, but I wonder if we should switch to the SIP firmware. We need to adapt a few scripts for that, as the phone lines have to be configured by the xml file when not using sip.

br, Hari

[bulek]

Hi,

my asterisk again died yesterday... But in my case this started to happen when I connected my 3 7970 Cisco phones with SCCP firmware...

It's simply not running, full.log says:

[Dec  1 15:21:28] VERBOSE[18978] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000003
[Dec  1 15:21:28] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Taken Offhook
[Dec  1 15:21:28] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Using line 204
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT data SCCP/204-00000004 (0x81c39a0)
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT line 204
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT device SEP000F2322DAC8
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- SEP000F2322DAC8: New call on line 204
[Dec  1 15:21:28] WARNING[9194] chan_sip.c: Bad request protocol Packet
[Dec  1 15:21:31] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000000 (0) on line 204
[Dec  1 15:21:32] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000001 (1) on line 204
[Dec  1 15:21:34] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000004 (4) on line 204
[Dec  1 15:21:34] NOTICE[9194] chan_sip.c:    -- Registration for '59972778@10.253.1.31' timed out, trying again (Attempt #451)
[Dec  1 15:21:35] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000008 ( on line 204
[Dec  1 15:21:35] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000007 (7) on line 204
[Dec  1 15:21:36] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000006 (6) on line 204
[Dec  1 15:21:38] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000004 (4) on line 204
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8 is Onhook
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Ending call 4 on line 204
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000004
[Dec  1 15:21:45] WARNING[9034] cdr_csv.c: Account code 'SCCP/%s' insecure for writing file
[Dec  1 15:21:45] WARNING[9034] cdr_csv.c: Unable to write CSV record to account file 'SCCP/%s' : No such file or directory
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Taken Offhook
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Using line 204
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8 is Onhook
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Ending call 5 on line 204
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000005
[Dec  1 15:21:45] VERBOSE[20502] logger.c:     -- SCCP: return from the dial thread. No sccp channel available for

Isn't there a script that should watch and restart Asterisk if necessary ? I also didn't spot alert on Orbiters that something is wrong with VOIP software...

Ok, one is a problem that Asterisk dies, more important is the problem that obviously nothing is watching it...

Do we have currently any watch on Asterisk under LMCE?

Thanks in advance,

regards,

Bulek.