Author Topic: 7970 causes Asterisk to frequent death....  (Read 772 times)

bulek

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7970 causes Asterisk to frequent death....
« on: September 30, 2008, 03:31:51 pm »
Hi,

I've ordered two more Cisco 7970 phones and I'm using one of them in my setup from day to day....

And I've spotted two problems :
- asterisk sometimes on heavy call use of 7970 simply dies (I'm yet to capture logs...).
- sometimes 7970 so heavily updates its Orbiter that I cannot make anything else with it (I've spotted that this behaviour shows more frequently after reboot or Router reload, when Orbiter stays constantly refreshing its screen)....

Anyone with similar experience ? Are there SCCP Firmwares that are more stable than others ?

What to do if I see that asterisk is dead (AFAIK, there should be a script that would restart it??? ) under LMCE - reboot surely helps, but is there any shorter way ? Is anyone using 7970 sucessfully in day to day use - or even your wife uses it ?
 
Thanks in advance,

regards,

Bulek.
Thanks in advance,

regards,

Bulek.

hari

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Re: 7970 causes Asterisk to frequent death....
« Reply #1 on: September 30, 2008, 07:39:30 pm »
i use it day to day, but have seen issues recently. Asterisk died every other week, and a few days ago the phone did not register properly any more. Have yet to debug that, but I wonder if we should switch to the SIP firmware. We need to adapt a few scripts for that, as the phone lines have to be configured by the xml file when not using sip.

br, Hari
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bulek

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Re: 7970 causes Asterisk to frequent death....
« Reply #2 on: December 02, 2008, 10:22:03 am »
Hi,

my asterisk again died yesterday... But in my case this started to happen when I connected my 3 7970 Cisco phones with SCCP firmware...

It's simply not running, full.log says:
Quote
[Dec  1 15:21:28] VERBOSE[18978] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000003
[Dec  1 15:21:28] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Taken Offhook
[Dec  1 15:21:28] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Using line 204
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT data SCCP/204-00000004 (0x81c39a0)
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT line 204
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- GOT device SEP000F2322DAC8
[Dec  1 15:21:28] VERBOSE[20224] logger.c:     -- SEP000F2322DAC8: New call on line 204
[Dec  1 15:21:28] WARNING[9194] chan_sip.c: Bad request protocol Packet
[Dec  1 15:21:31] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000000 (0) on line 204
[Dec  1 15:21:32] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000001 (1) on line 204
[Dec  1 15:21:34] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000004 (4) on line 204
[Dec  1 15:21:34] NOTICE[9194] chan_sip.c:    -- Registration for '59972778@10.253.1.31' timed out, trying again (Attempt #451)
[Dec  1 15:21:35] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000008 (8) on line 204
[Dec  1 15:21:35] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000007 (7) on line 204
[Dec  1 15:21:36] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000006 (6) on line 204
[Dec  1 15:21:38] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Cisco Digit: 00000004 (4) on line 204
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8 is Onhook
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Ending call 4 on line 204
[Dec  1 15:21:40] VERBOSE[9034] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000004
[Dec  1 15:21:45] WARNING[9034] cdr_csv.c: Account code 'SCCP/%s' insecure for writing file
[Dec  1 15:21:45] WARNING[9034] cdr_csv.c: Unable to write CSV record to account file 'SCCP/%s' : No such file or directory
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Taken Offhook
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Using line 204
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8 is Onhook
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SEP000F2322DAC8: Ending call 5 on line 204
[Dec  1 15:21:45] VERBOSE[9034] logger.c:     -- SCCP: Asterisk request to hangup channel SCCP/204-00000005
[Dec  1 15:21:45] VERBOSE[20502] logger.c:     -- SCCP: return from the dial thread. No sccp channel available for

Isn't there a script that should watch and restart Asterisk if necessary ? I also didn't spot alert on Orbiters that something is wrong with VOIP software...

Ok, one is a problem that Asterisk dies, more important is the problem that obviously nothing is watching it...

Do we have currently any watch on Asterisk under LMCE?

Thanks in advance,

regards,

Bulek.
Thanks in advance,

regards,

Bulek.