Author Topic: Cisco 7960G IP phone issues registering  (Read 2608 times)

Raul102801

  • Veteran
  • ***
  • Posts: 67
    • View Profile
Cisco 7960G IP phone issues registering
« on: August 26, 2008, 03:29:14 am »
OK, I am about to give up on this phone... After much struggle, I managed to load a SIP image with some advice I ot on the chat room. I installed V8.9, during the firmware upgrade I loaded a SIPDefault.cnf I copied on a site. When plugging the phone up to my linuxmce box the phone would display a message saying no load or incorrect load (sorry I forgot the exact wording) I looked at the log on the phone and realized it was looking for the SIPmacaddress.cnf file from TFTP and I didn't have one. I created one under /tftpboot. I thought this was strange that I had to create my own file but I went ahead and did it.Now the phone looks as if it's registered and working but it isn't; it is loading the SIPDefault I created during the upgrade not the one on /tftpboot. The phone does have dial tone but I can't dial anything since it really isn't regisstered to the system.
Any ideas? I thought about deleting that file from the phone and let it reload it during boot from tftp but I am not sure how and haven't found and answer on google.

nite_man

  • NEEDS to work for LinuxMCE
  • ***
  • Posts: 1019
  • Want to work with LinuxMCE
    • View Profile
    • Smart Home Blog
Re: Cisco 7960G IP phone issues registering
« Reply #1 on: August 26, 2008, 10:15:02 pm »
That phone is plug-n-play. When you connect it to the LinuxMCE network you should see the message on the Orbiter about detection your Cisco 7960. But there is a one nuance. You have to add a range of MACs for your phone to the Cisco 7960 template. The MACs should be converted using utility /usr/pluto/bin/convert_mac. For example, if MAC of your phone is 00:16:4A:E4:2D:45 the first MAC value will be:
Code: [Select]
/usr/pluto/bin/convert_mac 00:16:4A:00:00:00and the second
Code: [Select]
/usr/pluto/bin/convert_mac 00:16:4A:FF:FF:FFSave template and restart router. After that your phone should be detected and everything should be setup automatically.
Michael Stepanov,
My setup: http://wiki.linuxmce.org/index.php/User:Nite_man#New_setup
Russian LinuxMCE community: http://linuxmce.ru

Raul102801

  • Veteran
  • ***
  • Posts: 67
    • View Profile
Re: Cisco 7960G IP phone issues registering
« Reply #2 on: August 27, 2008, 03:33:45 am »
nite-man
I already added the renge of MAC addresses. What exactly do you mean by save template? This is the first time I mess with asterisk so I am not sure if added te extension correctly or with all the right settings. I have received the message saying that is found the phone and replied yes to shall I use it. Once I figure out the template part I think I will be in the right track.
Thanks for the reply

nite_man

  • NEEDS to work for LinuxMCE
  • ***
  • Posts: 1019
  • Want to work with LinuxMCE
    • View Profile
    • Smart Home Blog
Re: Cisco 7960G IP phone issues registering
« Reply #3 on: August 27, 2008, 08:37:33 am »
Strange. I setup many Cisco7970 (it's not the same as your phone but it's similar one) without any problems. I didn't do any manual work to modify files in the /tftpboot. Check the logs in the /var/log/pluto. Maybe your system cannot download and install proper package?
Michael Stepanov,
My setup: http://wiki.linuxmce.org/index.php/User:Nite_man#New_setup
Russian LinuxMCE community: http://linuxmce.ru