Author Topic: Dianemo: Licence doesn't match this machine.  (Read 489 times)

evilecho

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Dianemo: Licence doesn't match this machine.
« on: March 08, 2012, 10:11:45 pm »
Hello,
   Long story short, I had to reinstall Dianemo. I installed my key, and then ran the installer. The install fails. The error says, "The licence doesn't match this machine. Please get in touch to resolve this problem."
   How do I go about fixing this? Thanks.

_Nate

Domodude

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Re: Dianemo: Licence doesn't match this machine.
« Reply #1 on: March 09, 2012, 09:36:11 am »
Hi,
Did you change your network cards? You will need to let CHT know, if you did!
Mark

totallymaxed

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Re: Dianemo: Licence doesn't match this machine.
« Reply #2 on: March 09, 2012, 06:02:42 pm »
Hello,
   Long story short, I had to reinstall Dianemo. I installed my key, and then ran the installer. The install fails. The error says, "The licence doesn't match this machine. Please get in touch to resolve this problem."
   How do I go about fixing this? Thanks.

_Nate

We've already sorted this out I believe... but Domodudes right if you change your hardware then you need to get in touch with us. The assumption is that for the most part this will not be something you will be doing very often though.

All the best

Andrew
Andy Herron,
Convergent Home Technologies Ltd
United Kingdom

Read My Blog; http://ellipticalcurve.com

Contact me for Smart Home consulting advice here;
@herron on Twitter, totallymaxed+consulting@gmail.com via email or PM me here.

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evilecho

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Re: Dianemo: Licence doesn't match this machine.
« Reply #3 on: March 09, 2012, 09:56:20 pm »
It's a VM, upgraded from version 4.1 to version 5. Upgraded the VM, that might have done it.