Author Topic: Media Director - grey screen, no sound  (Read 834 times)

m3freak

  • Veteran
  • ***
  • Posts: 125
    • View Profile
Media Director - grey screen, no sound
« on: August 22, 2011, 11:56:23 pm »
I have a Jetway Ecomini I'm planning to use as a Media Director.  I have it connected to my A/V receiver via HDMI.  I ran through the AV Wizard, and when it completed, I saw some large text on a grey background get printed to the TV.  Several seconds later the messages stopped and I'm now left with a mouse pointer and a grey background.  I think I should be able to see the onscreen orbiter at this point.  Any suggestions?

The other problem is when I ran the sound test (chose HDMI), I didn't hear anything.  In fact, my receiver actually reported it wasn't receiving any sound.  I guess that means the MD wasn't sending anything.  I had chosen analog audio before and that worked just fine.  I don't know why audio isn't working.

Techstyle

  • Addicted
  • *
  • Posts: 674
    • View Profile
    • Techstyle UK Ltd.
Re: Media Director - grey screen, no sound
« Reply #1 on: August 23, 2011, 12:08:52 am »
I think you may have two problems:

1.  An orbiter, especially on a low power machine can take quite a while to regenerate.  I would wait a while (a good while).
2.  with regards to sound I would see if the digital channel in ALSA is muted, sometimes this happens. (try the 'unmuting channels' section of http://wiki.linuxmce.org/index.php/Audio_over_HDMI

One other thing that came to mind was with regard to AV wizard, I had to pick HDMI 2 to get mine to work because HDMI 1 is DVI

Good Luck

m3freak

  • Veteran
  • ***
  • Posts: 125
    • View Profile
Re: Media Director - grey screen, no sound
« Reply #2 on: August 23, 2011, 12:27:30 am »
I think you may have two problems:

1.  An orbiter, especially on a low power machine can take quite a while to regenerate.  I would wait a while (a good while).

I didn't know I'd have to wait.  I didn't see any messages saying that I should wait, either.  I have seen in the wiki that the Web Orbiter could take a while to generate.  Having said that, I don't see anything running on the MD or on the Core that would indicate the onscreen orbiter is being generated.

2.  with regards to sound I would see if the digital channel in ALSA is muted, sometimes this happens. (try the 'unmuting channels' section of http://wiki.linuxmce.org/index.php/Audio_over_HDMI

I'll check that.

One other thing that came to mind was with regard to AV wizard, I had to pick HDMI 2 to get mine to work because HDMI 1 is DVI

I chose DVI/HDMI 2.  The "Connector" field for the MD in the admin GUI says "DVI-2" was selected.  However, for sound, I see an "S".  Does that mean Stereo?  What should it be for HDMI audio?

Good Luck
[/quote]

m3freak

  • Veteran
  • ***
  • Posts: 125
    • View Profile
Re: Media Director - grey screen, no sound
« Reply #3 on: August 23, 2011, 01:22:48 am »
After letting the MD sit for over two hours, I rebooted the bloody thing.  This time, after the same bit of text messages were flashed on the TV, I saw a "regenerating orbiter" message and the percentage completed.  The number went up and down a few times, but eventually a config screen of some type popped up.  It looks like it's for audio and video.

I think a video is supposed to be playing in the black box on the screen, but I don't see anything.  I also still don't have any audio.  However, I think I might HDMI audio disabled in the BIOS. I'm going to reboot the MD and check.

m3freak

  • Veteran
  • ***
  • Posts: 125
    • View Profile
Re: Media Director - grey screen, no sound
« Reply #4 on: August 23, 2011, 04:02:11 am »
I was wrong about the BIOS - there is no option for disabling HDMI audio there.  So, it's just not working because I'm likely missing the needed module.

I took a look at the wiki page about nvidia audio.  My MD does not output the same info:

Code: [Select]
lspci -vv

01:00.1 Audio device: nVidia Corporation Device 0be3 (rev a1)
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 32 bytes
Interrupt: pin A routed to IRQ 10
Region 0: Memory at fe97c000 (32-bit, non-prefetchable) [size=16K]
Capabilities: [60] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 PME-Enable- DSel=0 DScale=0 PME-
Capabilities: [68] Message Signalled Interrupts: Mask- 64bit+ Queue=0/0 Enable-
Address: 0000000000000000  Data: 0000
Capabilities: [78] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <4us, L1 <64us
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop+
MaxPayload 128 bytes, MaxReadReq 512 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
LnkCap: Port #0, Speed 5GT/s, Width x16, ASPM L0s L1, Latency L0 <512ns, L1 <1us
ClockPM+ Suprise- LLActRep- BwNot-
LnkCtl: ASPM L0s L1 Enabled; RCB 128 bytes Disabled- Retrain- CommClk-
ExtSynch- ClockPM+ AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-

Code: [Select]
aplay -l

**** List of PLAYBACK Hardware Devices ****
card 0: default [USB PnP Sound Device          ], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Code: [Select]
aplay -L

front:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    Front speakers
surround40:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    4.0 Surround output to Front and Rear speakers
surround41:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=default,DEV=0
    USB PnP Sound Device          , USB Audio
    IEC958 (S/PDIF) Digital Audio Output
null
    Discard all samples (playback) or generate zero samples (capture)

The alsamixer doesn't show anything muted.


tkmedia

  • wants to work for LinuxMCE
  • **
  • Posts: 937
    • View Profile
    • LMCECompatible
Re: Media Director - grey screen, no sound
« Reply #5 on: August 23, 2011, 05:16:57 am »
I have found in order to get hdmi sound working  I needed to

Code: [Select]
#apt-get install alsa-modules-`uname -r`
reboot the unmute IEC958 1


HTH

Tim
My Setup http://wiki.linuxmce.org/index.php/User:Tkmedia

For LinuxMce compatible  systems and accessories
http://lmcecompatible.com/