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Author Topic: Submitting Trac Tickets  (Read 1255 times)
mythtified
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« on: December 24, 2010, 03:53:39 pm »

Hello.  I tried to submit a trac ticket this morning and when I submitted I was given the following error message:

500 Internal Server Error (Submission rejected as potential spam (SpamBayes determined spam probability of 96.38%))

Is the reason that this occurs because I don't have a login for this?

What is the process for registering if that is my problem?
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bongowongo
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« Reply #1 on: December 24, 2010, 05:51:17 pm »

I don't login to submit a ticket
I just change anynomous to my name.
Maybe it is an ip - range thing?
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mythtified
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« Reply #2 on: December 25, 2010, 01:57:00 am »

I use my forum user name.  I have been able to in the past but haven't been able to lately. if it is an ip thing there is nothing I can do about it only and admin could help that.
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bongowongo
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« Reply #3 on: December 25, 2010, 01:06:58 pm »

you can check by using another connection.
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sambuca
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« Reply #4 on: December 25, 2010, 01:40:46 pm »

Did you post a link in the ticket? I think that is a factor in spam detection.

br,
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mythtified
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« Reply #5 on: December 26, 2010, 04:12:51 am »

Did you post a link in the ticket? I think that is a factor in spam detection.

br,
sambuca

No.  I did not.  I just wrote the description and submitted.  I was unable to find the log file with the error.  I wanted to submit the ticket with the description and then attach the log file later once I found it.

Just tried to submit again.  This time I used an email address rather than my forum user name and was rejected for the same reason.
« Last Edit: December 26, 2010, 06:44:39 am by mythtified » Logged
mythtified
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« Reply #6 on: December 26, 2010, 07:42:16 am »

Well I guess I was able to submit a ticket once I entered my email address.  At least I got an email message saying that is what happened.  I could not attach a log file though.  I will edit and enter pastebin locations for the files.

I hate dumb a$$ attacks.  Could someone remove tickets 927 through 929.  They are all the same and were my attempts to add an attachment.  Ticket 926 is the one I want to leave.  It has additional info in it that the others don't.

Sorry for the mistake.
« Last Edit: December 26, 2010, 07:49:56 am by mythtified » Logged
posde
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« Reply #7 on: December 26, 2010, 12:25:28 pm »

done.
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bongowongo
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« Reply #8 on: December 26, 2010, 01:09:25 pm »

Well I guess I was able to submit a ticket once I entered my email address.  At least I got an email message saying that is what happened.  I could not attach a log file though.  I will edit and enter pastebin locations for the files.

I hate dumb a$$ attacks.  Could someone remove tickets 927 through 929.  They are all the same and were my attempts to add an attachment.  Ticket 926 is the one I want to leave.  It has additional info in it that the others don't.

Sorry for the mistake.

You could also elaborate on my ticket. It is almost the same
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