« on: June 03, 2008, 01:30:46 am »
To Whom This May Concern At Linux MCE.org:
On May 7th 2008 -- last month I had placed an order for a 32 bit edition DVD of Linux MCE for $3.00 I had actually wanted both 32 bit and 64 bit -- later I realized I had made a mistake in not ordering both together -- when I saw there was an option to do so -- since I had already ordered the 32 bit I just placed another order for the 64 bit edition DVD. The website said the DVDs would start shipping May 25th. WRONG! It is already June 2nd and neither of the two DVDs I ordered had shipped. I tried contacting Linux MCE about my order but no replies. Not even an acknowledgment that I had contacted them. I placed the order(s) through Google Checkout. Eventually I toyed with the idea of cancelling both orders and placing a new one for $5.00 with both DVDs included. I tried to do so -- while I could place the other order I could not yet get the others cancelled. So I cancelled the new order. But then I decided to try contacting Linux MCE again about the orders awaiting cancellation and try submitting a new order in the meantime again -- of course another mistake. I have now requested all orders placed be cancelled. Then I can just place 1 order for Linux MCE 32 bit and 64 bit which will only be done when the existing orders are all cancelled. Some have been cancelled others have not. The order(s) placed recently -- I cancelled myself within 15 minutes of placing them.
If whoever is in charge of shipping the DVDs is reading this please reply to my email(s) and cancel all of the following order(s). My email account for Google Checkout and the email I am asking Linux MCE to reply to is: maneeshpan at aim.com (I am separating the email account name to prevent spam bots from picking it up)
Order Details - May 7, 2008 9:51 AM MST
Google Order #548240138528617
Order Details - May 8, 2008 6:56 PM MST
Google Order #720933456506690
Order Details - Jun 1, 2008 11:56 AM MST
Google Order #549538195484468
Order Details - Jun 2, 2008 3:57 PM MST
Google Order #350475604632982
I want to know why Linux MCE did not process my order in a timely manner and send my original 2 DVDs -- from the 2 orders originally placed as of yet. Why they have not replied to any of my emails even? If they have the DVDs they should charge my credit card and send them.
JUST AN UPDATE: I EMAILED Google Checkout DIRECTLY ABOUT ALL THE ABOVE ORDERS AND WILL AWAIT REPLIES FROM THEM.
I still hope the Linux MCE team responsible for shipping the DVDs replies to my requests. Again my email is maneeshpan at aim.com