Secure Remote Access & Assistance Service
We will be launching a new dedicated LinuxMCE Secure Remote Access & Remote Assistance service later this month. The Remote Access side of the service makes it possible for you to access your LinuxMCE system securely from any location with Internet access (mobile connections are supported) without the need to open special ports or make any other security reducing changes to your Core. We support SSH, HTTPS and most other standard protocols allowing you to securely SSH into your system or use a Web or any other kind of Orbiter remotely. You can use Remote Access as much as you like and on as many devices as you like while your subscription is active, and multiple family members can access the service simultaneously too. To access your system while you are away from home you simply login to our Cloud based service and our servers then handle the connection with your system - all communications are secure & encrypted.
While Remote Access is for you and your family to use when away from home Remote Assistance is about providing a secure access channel for our support team to use if/when you need any technical support or customisation of your system.
Remote Assistance provides a secure way for our support team to remotely access your LinuxMCE system if/when you need any remote technical support or help with your system. Only members of our Remote support team can gain access to your system - and strictly only with your permission. Remote Assistance is totally under your control - we provide you with a 'Master On/Off' switch in Web Admin so that you can control when remote access is available. You simply contact us when you need any assistance and we will quote you a simple fixed price for whatever you require.
We provide you with a simple software installer that adds our service to your Core. Nothing else in your LinuxMCE system is affected by our installer and your Core will function exactly as it did before.
There will be an annual subscription fee for each Core you connect to the service, with subscriptions starting at under $5 USD per month for an unlimited access 12 month subscription.
As we expect a high level of demand for this service when it goes live we are opening up for 'early bird' registration today - simply email firstname.lastname@example.org
with 'RARA - Early Bird Registration' in the subject line. The first 50 'early bird' registrations will get discounted subscriptions and access to additional 'beta' features early too. You will not be charged until the service goes live. We will then notify you when the service goes live. So register right away!