We're introducing some new services that we think are going to be pretty popular with Forum members based on feedback to date. The services are available at any time to any Dianemo S customer. These services are for anyone who feels like they would prefer to get the basics of their system configured or have us help with getting a specific device working. We still expect most of you will want to put together and configure your own systems - after all that's one of the main reasons your here! But for those of you who would like some assistance we're here to help, either at the beginning or at any point afterwards, if you get stuck or plain run our of time and need to get your system finished or up and working. Don't worry we're still going to help anyone who needs help through the forums and via the Wiki - there will be no 'hard sell' on the services below. But they are there if you need them;
*Note* - While we can often help you inside a few days I would encourage you, if you are considering any of the services below, to please contact us in plenty of time to allow us to schedule time to help you. As the Christmas holidays get closer this is especially true.
Initial Setup - If you want to build your own system but would like some assistance configuring it and setting things up then please ask about our configuration service. For new customers you just need to do the initial install on your chosen hardware then we take over using Dianemo's in-built Remote Assistance service (this allows us to remotely access your system for support purposes - it requires your authoristion of course). This service gets all the basics set up and working for a flat fee of £95 GBP
Device Configuration - If you need some devices added to your system at any time eg a Surround Amplifier with IP/RS232 control, a Home Cinema Projector with IP/RS232 control or any other piece or peripheral equipment then please contact us for a price. Device configuration starts from as little as £75 GBP if its a device we already have a device template for.
Custom Device Templates - If you have a device that you would like to control from your Dianemo system and you would prefer to have us create a device template for it and configure it for you then get in touch. We will quote you a fixed price based on the device complexity.
System Design & Consulting - We provide a custom design service that will take your requirements and convert those into a System cabling/System Diagram together with a written functional design specification. We will suggest/recommend specific hardware and peripherals that we have experience with and that you can then source locally to you at the best local prices. Prices for this service start from as little as £250 GBP for Apartment & basic house systems. Contact us to discuss your needs.
Please IM me here on the Forum if your interested in any of the services above or have any questions about them. Feel free to email me instead if you have my email address.