Author Topic: Change default phone menu  (Read 5494 times)

brononius

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Change default phone menu
« on: January 11, 2013, 06:24:51 pm »
Hey,

When i call my system, i got a nice 'phone menu' to choose from (insert direct number, leave message....).
But i can't find where i can change this.

When i call *98 100, i can record a personal message. But this isn't changed when you call the system.
Where should i change this?


ps in fact, to start, it's enough to drop directly to the general voicemail. I'm a bit afraid that my callers won't listen to the whole menu...  :(
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cfernandes

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Re: Change default phone menu
« Reply #1 on: January 11, 2013, 07:05:30 pm »
when you set up your phone line which you configured phones should ring.

and you also set the various settings for each house mode


brononius

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Re: Change default phone menu
« Reply #2 on: January 12, 2013, 07:42:49 am »
Hey,

The phones, external line and routing is working perfect.
The only thing i would like to change is the default phone menu that answer if nobody is home (or busy, or...).
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cfernandes

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Re: Change default phone menu
« Reply #3 on: January 12, 2013, 12:48:10 pm »
you checked the menu telecom call routing, to verify that it meets the options?

brononius

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Re: Change default phone menu
« Reply #4 on: January 18, 2013, 03:24:00 pm »
The problem is that i've got a default computer voice with some bla-bla-bla after 45sec...
The setting is correct (45sec), but the voicemail that's been forwarded isn't.

The menu:
  • If you know the direct extensi...
  • To call everybody in the house, dial
  • To call Bruno (?), dial
  • To call...
  • To leave a mess...

I just want that whatever situation it is (one person home, sleeping, away...), the phone should go directly to the general voicemailbox.
95% of my callers will never use those kind of menu's, i think that even more then 80% won't even bother to listen to an english menu. :$
Version: linuxMCE 1404, running virtual on ESXi

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Automation: EIB technology, KNX IP ROUTER 750
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Marie.O

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Re: Change default phone menu
« Reply #5 on: January 18, 2013, 03:33:48 pm »
You can specify that each caller will automatically go into general voice mail.

brononius

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Re: Change default phone menu
« Reply #6 on: January 18, 2013, 06:51:17 pm »
Mmm, not really clear to me.  :-[

In 'call routing', i can perfom following:
  • Step 1: ring extensions
  • Step 2: forward to voicemail

But in step 2, i can only select a users voicemail, not the general one?
And how many 'seconds' are passing between step 1 and step 2?
Version: linuxMCE 1404, running virtual on ESXi

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Marie.O

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Re: Change default phone menu
« Reply #7 on: January 18, 2013, 07:06:12 pm »
I've setup one users box as the main box.

brononius

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Re: Change default phone menu
« Reply #8 on: January 20, 2013, 08:45:47 am »
So you don't use the general/family mailbox?
I'll give it a try...
Version: linuxMCE 1404, running virtual on ESXi

Orbiters: ASUS eeePAD, Nexus 5, Huwai, web
Automation: EIB technology, KNX IP ROUTER 750
Phones: Cisco 7912-7940-7960
Camera's: Foscam POE